«Краевое государственное автономное образовательное учреждение среднего профессионального образования «Добрянский гуманитарно-технологический техникум им. П.И. Сюзева» ...»

Анализ результатов итогового тестирования выявил, что по всем уровням сформированности языковой компетенции студенты экспериментальной и контрольной групп показывают достоверно различные результаты: в экспериментальной группе оказалось 98,7% студентов с высоким и средним уровнями, а в контрольной – 54,8% учащихся продемонстрировали низкий уровень. По сравнению с результатами контрольного среза у студентов экспериментальной группы обнаружилась значительная положительная динамика исследуемого качества, чего не наблюдается в контрольной группе. Таким образом, опытное обучение показало, что использование в учебном процессе предлагаемой методики проведения ролевых и деловых игр способствует эффективному формированию основ языковой компетенции студентов.

Заключение

Из всего вышесказанного можно сделать вывод, что ролевая игра - это своеобразный учебный прием, при котором учащийся должен свободно говорить в рамках заданных обстоятельств, выступая в роли одного из участников иноязычного общения. Ролевая игра как форма обучения имеет ряд существенных признаков:

1. Наличие проблемы или серии задач, требующих решения.
2. Моделирование педагогически управляемой деятельности учащихся, направленной на разрешение проблемы или серии задач.
3. Наличие игроков, наделенных ролевыми функциями.
4. Многоальтернативность решения поставленных проблем и задач.
5. Организация игрового взаимодействия игроков в условиях состязательности, возможностей успеха.
6. Сочетание элементов индивидуальной и групповой оценки результатов игры.

Все это свидетельствует о том, что подобный вид деятельности способствует развитию творчества и инициативы, помогает найти наиболее приемлемые варианты выхода из трудной ситуации и таким образом готовит учащихся к жизни.

Список используемой литературы

1. Китайгородская, Г.А. Принципы интенсивного обучения иностранным языкам // Иностранные языки в школе. – 1998. - №6. – С.3-8.
2. Колесникова, О.А. Ролевые игры в обучении иностранным языкам // Иностранные языки в школе. – 1989. - №4. – С. 14-16.
3. Колкер, Я.М. Речевые способности: как их формировать? // Иностранные языки в школе. - 2000. - № 4. – С. 30-33.
4. Краткий психологический словарь / Под ред. А.В. Петровского. – М.: Просвещение, 1987. – 340с.
5. Леонтьев, А.А. Общая методика обучения иностранным языкам: Хрестоматия. – М.: «Русский язык», 1991. – 360с.
6. Матвеева, Н.В. Активные формы работы в старших классах // Иностранные языки в школе. – 2000. - №5. – С. 42-47.
7. Матвеева, Н.В. Особенности подготовки и проведения ролевой игры на уроках английского языка в среднем специальном учебном заведении неязыкового профиля // Учитель. – 2004. - №5. – С. 41-45.
8. Матвеева Н.В. Ролевые игры на занятиях по английскому языку при обучении устному профессиональному общению: Автореферат диссертации на соискание ученой степени канд. пед. наук, - М., 2004.
9. Мильруд, Р.П., Максимова, И.Р. Современные концептуальные принципы коммуникативного обучения иностранным языкам // Иностранные языки в школе. – 2000. - №4. – С. 9-15.
10. Новые педагогические и информационные технологии в системе образования: Учебное пособие для студ. пед. вузов и системы повыш. квалиф. пед. кадров / Под ред. Е.С. Полат, М.Ю. Бухаркина. – М.: Издательский центр «Академия», 2000. – 272с.
11. Пассов, Е.И. Коммуникативный метод обучения иноязычному говорению. – М.: Просвещение, 1991. – 223с.
12. Рогова, Г.В., Рабинович, Ф.М. Методика обучения иностранным языкам в средней школе: Методическое пособие. – М.: Просвещение, 1991. – 287с.
13. Стронин, М.Ф. Обучающие игры на уроке английского языка: Учебно-практическое пособие. - М.: Просвещение, 1984. – 124с.
14. Хуторской, А.В. Практикум по дидактике и современным методикам обучения. – СПб.: Питер, 2004. – 541с.
15. Эльконин, Д. Б. Психология игры. - М.: «Педагогика», 1978. – 169с.
16. Tompkins, P. K. Role Playing // The Internet TESL Journal. – 1998. - №8.

Приложение 1. Умеренно-контролируемая ролевая игра «Устройство в гостиницу»

1. Организация начала урока.

а) Объявление темы урока и ввод в ситуацию.

The theme of our lesson is «At the hotel». There is an International Congress in Moscow. The theme of the Congress is «Science for Peace and Progress». Scientists from different continents are coming to the Congress: from Europe, Asia, North and South America, Australia and Africa. The schedule of the Congress is busy: sessions, sittings, round-table talks, conferences, interviews, exhibitions and a large social program.

We are participants of the Congress. Our group is large. There are 18 people on the list. There are 8 ladies and 10 gentlemen in our group. One man is not coming, he is ill. The others are coming in a day or two. All members of our group are attractive and hardworking. We are going to work hard at the Congress. The motto of our group is «Friendship Makes Wonders».

I believe all members of our group are pleased to be in Moscow.

б) Речевая зарядка.

Before people go on a trip to another country they read something about the country they are going to or speak to those people who have been there. So, what do you know about Russia?

0. Is it the biggest country in the world?
1. What mountains divide Russia into two parts?
2. Russia is a very rich country. What is it rich in?
3. What river is the longest in Europe?
4. What seas and oceans wash Russia?
5. What can you say about Russian symbols?
6. What can you say about Russian people?

2. Ситуация "В аэропорту"

We are at the airport now. We are here to meet our friends Russell Brundon, Arthur Clark, Maurice Morgan, Bernard Berg and Wesley West.

(Объявление) Attention, please! The participants of the International Congress are requested to assemble at Exit 3.

Ребята выходят и кратко рассказывают о себе. Ниже приведены примерные высказывания.

My name is Russell Brundon. I am a sociologist and a head of the UNESCO group. I am from London, Great Britain. I speak English, French and Italian. My hobby is reading. I like to read interesting books when I have free time. My favorite book is «Romeo and Juliet» by Shakespeare. They say, I'm very modest, but I know that I'm a born speaker. I'm very hardworking, because I like my profession most of all. I am a reliable friend. I am 40. I am divorcee, but I have a son. My son is a schoolboy. He lives with his mother. I like my job and my family. It's my first visit to Moscow. I'm very lucky to be here.

My name is Maurice Morgan. I'm from Montreal, Canada. I am a historian by education, but they say, I'm an artist by nature. Painting is my hobby, but I'm just a beginner. My mother is French; my father is American, so it's difficult to say what nationality I am. I'm not married yet.

Ребята «знакомятся», задают друг другу вопросы.

3. Работа по тексту «Hotels»

а) Чтение текста.

When people travel they almost always stay at hotels or guest-houses. It is necessary to remember the following:

1. The first thing to do is to book a room in advance by letter, telephone or telegram, or you may arrive at the hotel and be told that there are no rooms available.
2. On arrival at the hotel go to the reception desk and confirm your reservation. The clerk will then give you a registration form to fill in and sign (the form is filled in block letters).
3. At large hotels you may ask for any service by telephone. You tell the telephone operator if you want to be called at a certain time; you call room service when you want a meal or drinks; if you need something (say, a suit or a dress cleaned or pressed).
4. Let the hotel manager know in advance the day and the time of your departure.

б) Проверка понимания прочитанного. Answer the questions:
Why is it necessary to book a room in advance?

What do you do on arrival at the hotel? What services can you ask for at large hotels by telephone?

4. Ситуация «В гостинице»

You have booked the rooms in the hotel by phone, so on arrival you must confirm your reservation, get the key and fill in your hotel cards. This is a manager of our hotel; he wants to tell you about the hotel.

а) Выступление менеджера.

Our hotel is modern and well-equipped. We have single rooms and double rooms. The rooms are comfortable and clean. There is a private bathroom, a TV-set, a fridge in each room. The price for a night is reasonable. Breakfast is between 7 and 10 downstairs in the restaurant. Lunch is from 11 till 1.30, tea is about 5 and dinner is at 6 or 7. But our visitors can also order meals by phone.

There are coffee-stalls and snack-bars on every floor of the hotel. There is an information stand in the lobby of the hotel. The hotel has some facilities: a barber's and a hairdresser's, a foreign currency bank, a post-office, a dry-cleaner's, a shoe repair shop and a laundry. All of them are on the ground floor. Our hotel was specially built for congresses, conferences and business meetings. If you want to have a meeting here you may use our conference-hall. It is equipped with the simultaneous multilingual translation system. It is on the 5-th floor.

And now, dear guests, I invite you to come to our receptionist to make arrangements about the rooms. Please, try to be polite. An English proverb says: «Politeness oils the wheels of life».

б) Заказ номера в гостинице. Ниже приведены примерные диалоги.

1. - Excuse me, can you spare me a minute? I believe you have a room for me. My name is Russell Brundon.

7. Oh, good morning, Mr. Brundon. We are waiting for you. We can offer you a single room from today for 7 days.
8. I'm a head of the UNESCO group, a Professor of Sociology. I hope my room is the best your hotel can offer?
9. Mr. Brundon, your room is the best in our hotel. It is very clean, comfortable, cosy and quiet. Your room is sunny. It faces the yard.
10. Is there a shower?
11. There's a private bathroom, a TV-set, a telephone and a fridge in it.
12. How much is it?
13. It costs 70 dollars a night.
14. It is a reasonable price.
15. Could you fill in this form, please? Will you sign here, please? Here is your key.

2. - My name is Arthur Clark. I'm a participant of the International Congress.

Can you offer me a room?

16. Yes, we can. We can offer you room No 36. It's a single room. It costs 35 dollars a night. How long are you going to stay at our hotel?
17. Till Monday. By the way, what facilities are there in the hotel?
18. There's a barber's, a hairdresser's, a foreign currency bank, a post- office, a dry- cleaner's, a shoe repair shop and a laundry. All of them are on the ground floor.
19. Thank you.
20. Here is your key.

3. - Can you spare me a minute?

21. Certainly.
22. Have you any vacancies for a week? I'm a participant of the Congress. My name is Wesley West.
23. Yes, I can offer you a room on the first floor.
24. How much is it?
25. 40 dollars a night. Here is your key.
26. We would like to have a business meeting here.
27. No problem. Our hotel was specially built for congresses, conferences and business meetings. You can use our conference-hall.
28. That's all right then. Glad to hear it.

4. - Can we have two single rooms with bath for a week?

29. I'm afraid, we are booked out, but you may have a double room for few days.
30. I think we could do with one double room.
31. All right then. Your room is number 37. Here is your key.

5. - I've booked a room from today for 12 days. My name is Pat Harris.

32. I'm sorry, but we are practically booked out. Better try our chain hotel. Here is its address.
33. Thanks a lot.

Manager: Dear guests! Your hotel cards must be filled in immediately on your arrival.

Каждый участник получает карточку посетителя гостиницы и заполняет левую часть ее внешней стороны. (Образец карточки посетителя гостиницы дан в конце данного раздела)

в) Аудирование. Первое прослушивание (текст записан на магнитофон).

Ladies and gentlemen! The management of the hotel wishes you a pleasant stay at our hotel.

Listen to the information for the participants of the International Congress about our hotel. There are a lot of facilities in our hotel. The information stand is in the lobby of the hotel.

Breakfast is between 7 and 10. Lunch is from 11 till 1.30. Dinner is at 6 or 7 o'clock.

The checking hour in our hotel is 12 o'clock.

To get the key from your room you should show your hotel card.

International calls can be ordered by phone.

On your departure, pay your accommodation bill and give the key to the floor keeper.

Your guests are permitted to stay in your room from 8 o'clock in the morning till 23.00.

It is forbidden to use heating devices, to keep baggage in your room, to keep birds and animals in your room.

Установка на второе прослушивание: You have this information on your hotel cards. Listen to it once again and then you will read your hotel cards. Втрое прослушивание. Затем выполнение следующего задания.

Open your hotel cards. There is something wrong with them. Read the information and complete the sentences correctly. Write down the number of the correct ending of the sentences.

Учащиеся выполняют задание на внутренней стороне карточки посетителя гостиницы. Далее следует самопроверка.

г) Устные высказывания о своих номерах в гостинице.

Manager: Do you like your rooms? Have you got any problems?

Примерные высказывания:

I have a double room. My room is number 48. My room is large enough. The room is very comfortable, clean, cozy, and sunny. There is a TV-set, a fridge, a telephone in it. It faces the yard, so it isn't noisy. But I share the room with an opera singer. He likes his job very much. He is a good, talented singer. He is a strong and clever man. But he rehearses day and night. When he is rehearsing, Г can't work and I can't sleep. I need a room to work and sleep in, not to listen to his songs. Are there any vacant rooms in the hotel?

My room is large enough. It faces the garden, so it is quiet. But I don't like a man who is next door to me. He is a musician. He plays the violin. He is preparing for the Tchaikovsky Competition. But it is very annoying. I need privacy for my work. Can you offer me another room?

Менеджер предлагает гостям другие номера, решает проблемы.

5. Пресс-конференция участников конгресса

Объявление по радио: The participants of the International Congress are invited to the conference-hall to take part in the press-conference «Friendship Makes Wonders».

Говорит председательствующий:

Ladies and gentlemen! Dear friends!

It has become an important tradition to meet at the International Congress every year. We attach great importance to our friendship. We can learn a lot about the

countries we are from, about traditions of our countries. Really friendship does work wonders.

On behalf of the participants of the International Congress it is my honor and duty to declare our press-conference open. I think we should create a friendly atmosphere and give the floor to our guests.

Ребята подготовили рассказы о своих «родных» странах, картинки и открытки с видами городов и достопримечательностей.

A HOME IN ENGLAND

I work in London, but I do not live there. I live in one of the suburbs, catch the morning train to town and come back in the evening.

When I come home in the evening, I walk from the station to my house.

Like most English houses mine is of two storeys; but I do not talk about the ground floor and the first floor. We always say upstairs and downstairs.

Downstairs are the living-rooms. They are the dining-room, the sitting-room and the kitchen. Upstairs are the bedrooms, the bathroom, and the nursery for the children.

The largest room in the house and the one with the best furniture is the sitting-room. This is the room where we receive visitors. The ceiling is only about ten feet high, as is usual in England. In England we have to keep our houses warm for most of the year, so almost all ceilings are built low.

The front garden consists mostly of a grass lawn. I am very proud of my front garden.

With thousands of other Englishmen I agree that «there's no place like home».

AUSTRALIA

Australia is a federal state within the Commonwealth of Nations. Its territories are the continent of Australia, the island of Tasmania and a number of smaller islands. It has an area of about 8 million square kilometers.

There are four big cities in Australia: Sydney, Melbourne, Adelaide, Perth and Brisbane. Each city is a capital of the state in which it is situated. Most of the factories are concentrated; in or around the big cities. They produce goods for motor-car, machine-building, clothing and food industries. Australia is an industrial and agricultural country. It is rich in natural resources and minerals, so foreign trade is important for its economy.

Australia is an exporter of raw materials, agricultural products, consumer goods, and equipment. The country buys abroad farm equipment, office equipment and other goods.

Russian-Australian trade relations were established about 60 years ago. Russia bought from Australia wool and wheat. For many years the trade was rather one­sided as Australia's import from Russia was small. Now the countries are trying to extend their trade and cooperation. Several new contracts have recently been signed.

CANADA

Canada has an area of nearly 10 million square kilometers. Its western coast is washed by the Pacific Ocean and its Eastern coast by the Atlantic Ocean. There are many islands in the north of Canada. The Niagara Falls are one of the most splendid sights of the world.

The population of Canada is over 24 million people. In the country there are 330,000 Indians and 25,000 Eskimos. The people of Canada came from Britain, France and other countries.

Ottawa is the capital of Canada. Other large important cities are Montreal, Toronto, Vancouver, Edmonton, Hamilton, Winnipeg and Quebec.

Canada consists often provinces and two territories. Each province has its own government. The Federal Parliament consists of the Senate and the House of Commons. Canada has two official languages - English and French.

I am from Montreal. Montreal is the biggest French-speaking city in the world after Paris. No one admits its publicly but probably every city in Canada is jealous of Montreal. The city is world-famous. It hosted Expo-67 and the 1976 world Olympics. Its subway system is so handsome that it's been called the longest underground art gallery in the world.

Even the food is famous there. French cuisine is the best of all, of course, but Chinese, Spanish, Spanish, Italian and English restaurants offer their dishes with the same pride and care. The best of Montreal's restaurants aren't cheap. But if you can't afford to spend too much on food, check the menu and the price list which is posted outside every restaurant.

6. Составление отзывов

Manager: We have a book for references in our hotel. Would you like to give a reference to our hotel?

Учащиеся пишут отзывы на правой части внешней стороны карточки посетителя гостиницы.

7. Итоги урока и информация о домашнем задании

Внешняя сторона карточки посетителя гостиницы

Name:

Reference:

Occupation:

Room No:

Date of Arrival:

Date of Departure:

Внутренняя сторона карточки посетителя гостиницы

The information stand is

1. in the lobby of the hotel.
2. on the roof of the hotel.
3. on the 5-the floor.

Breakfast is

1. between 7 and 10.
2. at 6 o'clock sharp.
3. at halt past four.

Lunch is

1. at 8 a.m.
2. at 11 o'clock.
3. from 11 till 1.30

Dinner is

1. at half past 8.
2. at 6 or 7 p.m.
3. at 9 o'clock.

The checking hour is 12.00 at our hotel.

To get a key from your room your should show

1. your passport.
2. your hotel card.
3. your visiting card. International calls

1. can be ordered by telephone.
2. can't be ordered by telephone.

On your departure

1. leave the key on the table in your room.
2. give the key to the head of the delegation.
3. pay your accommodation bill and give the key to the floor keeper.

Your guests are permitted to stay in your room from 8 a.m. till 23.00. It is forbidden:

1. to sleep in the room, to invite your friends, to air the room.
2. to use heating devices, to keep baggage in your room, to keep birds and animals in your room.
3. to use a shower, to order breakfast by phone, to watch TV after 23 o'clock.

Приложение 2. Свободная ролевая игра «Рекламное агентство»

1. Организация начала мероприятия

Advertising penetrates all spheres of our life and you just can not avoid it. You come across it everywhere, when you read a newspaper, watch TV, go to a local grocery, take your mail, etc. Everything from toothpicks to American Green Card is advertised. Advertising is a growing tendency in our society. There are different means of advertising: posters, leaflets, booklets, TV and radio ads, exhibitions, presentation parties, conferences. Today we have an advertising film festival. Three advertising agencies take part in the festival. The specialists of these agencies have prepared the films. We'll estimate professional skills of the specialists and find out which agency works best of all. The films are the following: "Tourist Firm", "Plant", and "New Hotel".

«Tourist Firm»

Сцена 1. Выступление менеджера

Manager: Good morning. I am a manager of a tourist firm. Our head office is located in the centre of Perm. There are different specialists in our office: accountants, managers, programmers, a secretary, an expert. Our office is state-of-the-art. There is office equipment there: personal computers, printers, a fax, a telex, a copier, a telephone. Everybody works efficient and fast. Everybody knows how to run the office equipment.

Journalist: Tell us, please, what trips are popular this summer?

Manager: As usual many people want to go to the Crimea or to Turkey. We can offer different tours to Western Europe: to France and Germany, to Great Britain or Ireland. Some people like to go to exotic trips: to New Zealand, Africa, to or South America. For example if you want to go to Brazil you will stay at the first-class hotel in the capital and then travel about the country. There are lots of places of interest in Brazil. If you are going for a holiday to Switzerland you will ski in the mountains and then stay at the hotel in Geneva. Our managers can tell the customers about the program of every certain trip in detail.

Сцена 2. Беседа менеджеров компании с клиентами

I

Visitor: Hello. Can you spare me a minute?

Manager: Good morning. Sit down, please. Make yourself comfortable. What can I do for you?

Visitor: I want to go on a wedding trip with my wife. What can you offer us?

Manager: Would you like to go to the resort in our country or do you prefer traveling abroad?

Visitor: We'd like to go abroad.

Manager: I can offer you a trip to France, Germany, and Great Britain. Visitor: Oh, it's interesting.

Manager: Yes. Great Britain is a beautiful country. London is its capital. When a person comes to London for the first time in his life he will get great impressions of the city. There are a lot of places of interest in London: museums, galleries, Hyde Park, the City, Big Ben, and the Tower of London. You'll visit the museum of the Beatles in Liverpool, Stratford-upon-Avon, the birthplace of Shakespeare, university towns Cambridge and Oxford. By the way, I studied in Great Britain in Oxford. Oh, my youth!.. Sorry.

Visitor: What is the price for the trip to Great Britain?

Manager: Oh, the price is reasonable. $1000.

Visitor: I think it will suit us.

Manager: Please, come to our office tomorrow to make the documents.

Visitor: See you tomorrow.

II

Visitor: Good morning!

Manager: Good morning. What can I do for you?

Visitor: I'd like to buy a trip to New Zealand.

Manager: I can offer you a wonderful trip. It lasts 10 days. Tour cost per person is $1,300. Tour cost includes: arrival and departure transfers at Auckland and Christchurch and at each point of route; 9 nights accommodation at grade chosen; breakfast daily - continental breakfast motel, buffet breakfast First>

Visitor: It's very interesting. I agree on your suggestion. When will the documents be ready?

Manager: The documents will be ready in 2 or 3 days.

Visitor: Well, good-bye.

Manager: Good-bye.

«Plant»

Сцена 1. Выступление управляющего директора.

Journalist: Today in our program we shall try to tell you as much as we can about Nissan UK Ltd. And for this purpose we came to the General Manager office and we hope General Manager will tell us about the history of this company and its present position in the market.

General Manager: Nissan UK Limited was founded in 1969. At first it was just a trading company. It imported cars from Japan and sold them in the UK. In 1970 the company's share of the UK car market was only 0.2 % but the company grew fast. By 1974 we were the UK's leading car importer. When the UK became one of Nissan's main export markets, the company decided to build an assembly plant there. We found a suitable site and in 1986 commissioned the first production line. At the beginning the plant's production was rather small because of the import restrictions. But by 1988 the plant increased production. The plant is assembling cars for the continent as well as the UK. In 1988 we exported 11,000 cars to Europe. In 1990 the figure rose to over 100,000.

Сцена 2. В сборочном цехе.

Journalist: Now we are at.the assembly shop. Different models of Nissan are assembled here: Patrol, Almera, Primera. Assembly is completely automated and is of very high quality. Now Sales Manager of the plant tells us a few words.

Sales Manager: Our plant is the pride of the UK and European automobile manufacturing. Established with the goal of "profitably building the highest quality cars in Europe", it combines Japanese working practices with European values. The UK manufacturing success is echoed throughout Europe. On a global scale, Nissan is one of the most relied upon marquees for delivering success. As one of the biggest companies in Japan and a serious force in North America, our vehicles are an integral part of a world-wide business strategy. Nissan has also been setting records on the race track. The Primera dominated last year's British Touring Car Championships, taking both first and second place in the Drivers Championship as well as winning the Manufacturers and Team Championships.

Сцена З. На станции техобслуживания

Journalist: Now we are at the service station. We want to listen to the car owners' opinion.

Car Owner: Four months ago I bought Nissan Primera and I can say the assembly is qualitative, the engine is very powerful, the top speed is high, the salon is roomy and comfortable. The car is running smoothly. It's a pleasure to drive it. But the expense of fuel is not economical. It is usual for the cars of this>

Journalist: Why are you here? Does your car require to be repaired?

Car Owner: A day before yesterday I brought in my car for the State Safety Inspection.

Mechanic: We did the safety inspection and we found a few problems with the car.

Car Owner: Did you? What kind?

Mechanic: First, there is a hole in the muffler.

Car Owner: I guess, the car has been... kind of noisy lately, but that's strange, anyway.

Mechanic: We can replace the muffler...

Car Owner: OK. When can I have my car ready?

Mechanic: Well... I guess... after we fix the radiator and...

Car Owner: What's wrong with it?

Mechanic: It leaks.

Car Owner: Leaks? I never had any problem with it. The car has been great. Mechanic: Oh, it's a very good car... except for the brakes, of course.

Car Owner: The brakes? What are you talking about?

Mechanic: The brakes have to be fixed. It's not safe to drive now.

Car Owner: Wait a moment. How much is it gonna cost me?

Mechanic: Well, it is difficult to say now... I suppose, that would not come to more than five hundred dollars.

Car Owner: What? Did I get it right? Five hundred?

Mechanic: Yes, with your headlights...

Car Owner: What about my headlights? My car was not in an accident. I just brought it in for the inspection.

Mechanic: Well... the headlights have to be adjusted. They are not safe... I would also recommend....

Car Owner: Hold on for a minute. My car is brand new.

Mechanic: Excuse me, sir. But I wouldn't call an eighty-three Ford brand new.

Car Owner: Eighty-three Ford? I bought my Nissan Primera four months ago.

Mechanic: Are you Art Weaver?

Car Owner: I'm Bart Weaver, B-A-R-T!

Mechanic: I'm terribly sorry. Yes, of course! I was talking about another car. Art Weaver brought me his car the same day. What a coincidence! I can't believe it. Please, accept my apology. Everything is fine with your car. You can collect it any time.

Car Owner: That's OK. Things do happen.

Journalist: Well, Nissan is worth buying. Thanks. Good-bye.

«A New Hotel».

Сцена 1. Начало телепередачи.

Journalist: Dear friends! Our TV company begins work.

Our city is one of the industrial centers of Perm region. Different joint-stock companies and joint ventures are appearing here: a chocolate factory, a macaroni factory, a chemical factory, producing cigarette filters. Foreign investors are interested in organizing industrial enterprises in our city. General Director of the chocolate factory is a Syrian businessman, General Director of the macaroni factory is a Vietnamese, the chemical factory "Sertov" is a daughter enterprise of a French concern. These enterprises are equipped with foreign technological lines and machine-tools. Foreign specialists often come to the city to do adjustment or to provide training for the local personnel.

To satisfy the growing needs for hotel living a new hotel "Continent" was built last year. Now you see this hotel. It is situated in the historical centre of the city and can accommodate up to 300 guests. Let's come into the hotel.

Сцена 2. Интервью с администратором гостиницы:

Journalist: We are in the lobby of the hotel now. You can see a young woman at the reception desk. She is a receptionist of the hotel and I'd like to ask her several questions. Good morning! I am a journalist of the local TV company. Could you answer my questions?

Receptionist: With pleasure.

Journalist: Would you like to introduce yourself? How long have you; been working here?

Receptionist:My name is.... I have been working here for two years.

Journalist: How many guests do you accommodate a day?

Receptionist: Up to 50 guests and up to 20 foreigners among them.

Journalist: What questions do the visitors ask you most often?

Receptionist: What is the price for a room? Is there a private bathroom in the room? What time is breakfast, lunch, dinner? What facilities are there in the hotel?

Journalist: Can you give us this information?

Receptionist: We have single rooms, double rooms and suites in our hotel. The rooms are comfortable and clean. There is a private bathroom, a TV-set, a fridge in each room. The price for a night is reasonable. Breakfast is between 7 and 10 downstairs in the restaurant. Lunch is from 11 till 1.30, tea is about 5 and dinner is at 6 or 7. Our visitors can also order meal by phone.

There is a coffee-stall and a snack-bar on every floor of the hotel. There is a news-stand in the lobby of the hotel. The hotel has some facilities: a barber's and a hairdresser's, a foreign currency bank, a post-office, a dry-cleaner's, a shoe repair shop and a laundry. All of them are on the ground floor.

Journalist: Can you speak foreign languages?

Receptionist: It's a necessary requirement for getting a job in our hotel.

Journalist: I wish you good luck.

Сцена 3. Интервью с менеджером отеля.

Journalist: You are a manager of the hotel, aren't you? Can you tell a few words about the hotel?

Manager: Good evening, ladies and gentlemen! Our hotel is a first-class hotel and can accommodate up to 300 guests in its rooms and suites. All rooms have private bathrooms and an automatic telephone system. The hotel is air-conditioned to provide maximum comfort to its guests. We offer a lot of facilities, such as 24 hour daily room service, a swimming pool, a fitness centre, a, beauty parlor, a sauna. The hotel can organize car hire and sightseeing tours. It has a conference hall equipped with the simultaneous multilingual translation system.

Journalist: What can you say about the personnel of your hotel?

Manager: All our employees are polite, qualified, speak English fluently, have good computer skills and do their best our guests to be satisfied.

Journalist: Is your hotel profit-making?

Manager: Yes, we run the hotel successfully and it is profit-making.

Journalist: Would you like to give any advice to your future visitors?

Manager: When people travel they almost always stay at hotels or guest-houses. It is necessary to remember the following. The first thing to do is to book a room in advance by letter, telephone or telegram, or you may arrive at the hotel and be told that there are no rooms available. On arrival at the hotel go to the reception desk and confirm your reservation. Let the hotel manager know in advance the day and the time of your departure.

Journalist: Thank you for the interview.

Сцена 4. Интервью с посетителем гостиницы.

Journalist: Excuse me, Sir. I'm a representative of the local TV company. Would you like to tell us a few words about your staying at this hotel? How do you like your room?

Visitor: My name is Philip Blake. I am from Edinburgh. When I come to this town I always stay at this hotel. I have a double room. It is large enough. The room is very comfortable, clean, cozy, and sunny. There is a TV-set, a fridge, a telephone in it. It faces the yard, so it isn't noisy. The personnel of the hotel are competent and polite.

Journalist: Thank you, Mr. Blake. I'd like to wish every success to the management, personnel and visitors of the hotel. Good-bye.

3. Заключительное слово учителя.

Most companies must have advertising managers or brand-managers. It is a rather difficult but very interesting job. You may continue your education if advertising is attractive for you.

Приложение 3. Ролевая игра «Презентация компании»

Цели:

Образовательные

• Учить представлять товар на иностранном языке.
• Учить вести беседу по теме “Продажа бытовой техники”, используя знакомую лексику.

Развивающие

• Развивать навыки работы со словарем и перевода инструкций к бытовой технике.
• Развивать коммуникативные навыки и навыки аудирования.

Воспитательные

• Воспитывать интерес к будущей профессии и изучению иностранного языка.
• Воспитывать культуру общения и обслуживания.
• Воспитывать эстетический вкус.
• Формировать личностные качества: самостоятельность, трудолюбие, творчество.

Обеспечение урока:

1. Уголок “В отделе бытовой техники”.
2. Выставка переводов инструкций.
3. Стенд “Бытовая техника фирмы “Scarlett”.
4. Телевизор и видеомагнитофон.
5. Флажки фирмы “Scarlett” на каждый стол.

В игре принимают участие все студенты учебной группы. Данная ролевая игра является сценарной и подготовка к ней включает в себя работу с текстом и создание монологических высказываний, подготовленных студентами на основе изученных рекламных материалов.

• Выступление представителей компании

1. English company Scarlett is the leading manufacturer at European market of household appliances. The producer is “Arima Holding Corporation”.

The company uses new technologies aimed at improvement of consumer and functional characteristics of output goods. The professionals deal regular with market researches and offer the buyers those goods that will meet his requirements to the maximum. The producer uses ecologically safe materials, energy-saving technology, and also modern design. It helps production Scarlett to get the deserved respect among consumers.

Scarlett presents kitchen appliances. They are kitchen processors, mixers, toasters, coffee makers, juicers, and microwave ovens. The Company Scarlett produces kettles, irons, and vacuum cleaners. Hairdryers, hair cutting sets are also products of this company. The customers know household appliances: fan heaters, stand fans. Do you know that SCARLETT presents clocks, health and hygiene, TV sets, lighting, washing machines and many other things?

All Scarlett models is certified according to Russian and European quality standards.

Buying Scarlett models you can be sure that they will be the irreplaceable and reliable assistants for many years.

• Реклама бытовой техники и демонстрация бытовых приборов фирмы “Scarlett”.

Преподаватель английского языка предлагает студентам представить бытовые товары и продемонстрировать их.

Первая пара студентов представляют фен.

Scarlett household appliances will help you to look always well and alter your appearance subject to any fashion and mood. We offer you Scarlett hair dryer.

Scarlett hair dryer – it means a modern design, high power and variety of accessories. One can choose best performance for hair air-drying and arranging, which keeps their natural beauty with adjustment of power and flow air temperature. It is easy to fix hairstyle with cool air function.

Scarlett hair dryer is an indispensable fellow for any long voyage. It will hasten drying and styling at home.

Вторая пара студентов демонстрирует чайник.

We want to present you a Scarlett kettle.

An electric kettle is the simplest but at the same time the most loved and demanded device of all kitchen appliances. Scarlett kettle helps a modern man to build up comfort at home and save precious time. It has an attractive design and wide color spectrum.

The kettle is equipped with a cordless system.

The concealed heating element and a 360-degree base provide with an extra comfort. The kettle is easy to wash.

The kettle is equipped with a removable filter and a water level indicator.

The model is made of ecologically clean materials: plastic that allow saving perfect taste of water.

Keep warm function saves expensive time and electric power. Scarlett kettle is easy and safe to operate. Modern design of the kettle fits easily any interior. The kettle will become an indispensable assistant for a long time.

Третья пара студентов представляют миксер.

The main requirements demanded from the modern kitchen appliances are its quality, functionality and ergonomic characteristics. Scarlett kitchen equipment is equipped with the up-to-date electronic functions and provides fast cooking exempting users from routine and hard work.

Scarlett hand mixer has several operating modes. The "turbo" mode allows switching on maximal speed with pressing one button only that is especially convenient for beating of light creams.

Advantages of mixer Scarlett:

– Modern ergonomic design.

– Energy saving.

– 5 or 7 speeds.

• Беседа посетителей выставки с представителем компании

Студенты, играющие роль посетителей выставки, могут обратиться к представителю компании, задав следующие вопросы:

1. We are interested in buying your product. Is it reliable?
2. Is it easy to operate?
3. Have you advertising literature: booklets, leaflets, posters, technician specifications?
4. How much does you product cost?
5. Isn’t your price too high?
6. Can you give us a discount?

Можно также разыграть в парах диалоги по следующему образцу:

Visitor: Here is the stand I am looking for. Can I see the samples you advertised in the “Economist”?

Stand-attendant: Good morning. Please, come this way. What type are you particularly interested in? Here we show the new inventions in the field. They should be very valuable for your conditions here.

V: I’ve looked at them all. Can I have a catalogue?

S: Here you are. I hope you’ll find it valuable.

V: Thank you very much. I have been around all the exhibition hall now. None of the stands leaves you indifferent. They are remarkably good, I must admit. You have crowds of visitors, I suppose.

S: Oh, yes, the exhibition is very popular from it opened.

V: I should think so. When I had heard the announcement on the radio, I said to myself “I must go and see as soon as I can”. Have you got a visitors’ book?

S: Yes, it’s over there at the other end of the hall.

V: Thank you. I’ll certainly write a few words of praise in it.

Рефлексия.

Преподаватель просит студентов, участвовавших в презентации бытовой техники, выразить свое отношение и поведение на уроке. Каждый студент получил по 3 карточки (красную, желтую и зеленую). Преподаватель просит выбрать цвет, соответствующий их настроению на уроке. Каждый цвет означает следующее.

Красный цвет – Я удовлетворен уроком, урок был полезен для меня. Я много, с пользой и хорошо работал на уроке. Я получил заслуженную оценку, я понимал всё, о чем говорилось и что делалось на уроке.

Желтый цвет – Урок был интересен, и я принимал в нем активное участие, урок был в определенной степени полезен для меня, я отвечал. Я сумел выполнить все задания, мне было на уроке достаточно комфортно.

Зеленый цвет – Пользы от урока я получил мало, я не очень понимал, о чём идет речь, мне это не очень нужно. К ответу на уроке я был не готов.

Успешное выполнение домашнего задания и проведение этой ролевой игры способствует созданию ситуации успеха и повышению мотивации к изучению иностранного языка.

Приложение 4. Свободная деловая игра "Устройство на работу"

После небольшого вступительного слова учителя выступают представители компаний, которым требуется персонал.

Representative 1: I work at a diversified financial and trading company. We effect clearing and deposit operations, give loans to industrial enterprises, perform leasing and forfeiting operations. Three years ago a foreign trade division was set up at our company. Its employees managed to successfully resolve all teething problems. Last year was particularly good for our company especially when viewed against the background of the worsening of the economic situation in this country. We expanded volumes of operations. The company's profit before tax increased twice. The total dividend was equal to 8% last year. Our shareholders must have been happy. I am satisfied with the work of our company. We are all proud of our success. In business if you don't go forward you go backward. Success doesn't continue automatically. We are planning to streamline our business, to work out the policy of careful investment and above all to better appreciate the selfless efforts of our employees working hard towards the success of our business.

Our company has vacancies of a secretary, a manager, an accountant, an economist. All the applicants must have special higher education (Moscow Financial Academy is appreciated), they must not be older than 30, they must have good computer skills and fluent English because our company has a foreign trade division. All our employees must be respectable, sociable, they must have leadership quality, they must be intelligent, responsible, initiative.

A manager must be flexible, confident in himself, he must know how to divide work and coordinate activities of the personal, he must know what to do if his division isn't progressing towards its goals, he must be skilled in handling people.

An accountant must know the new Chart of Accounts, he must know how to do the books and maintain accounting and reporting in compliance with the international standards.

An economist must know how to effect different kinds of operations.

A secretary must have economic or humanitarian education; he must be part-lawyer, part-accountant, a humanitarian and a visionary. He must keep the register, supervise the work of the staff, and be responsible forme accounting and handling of contracts.

Representative 2: I am a representative of the pharmaceutical company. Three years ago a famous American pharmaceutical company set up a representation office in Moscow. After the years of the successful operation in Russia the managers of the representation office have decided to replace the American staff by the Russian staff including the key positions in the representation office.

It was decided to start with the posts of Sales Manager, Chief Accountant, Secretary and Office Manager. The advertisements about the vacant positions have been inserted in several newspapers intended for businessmen and the representation office received a lot of applications.

Now you have a chance to take part in the interview to apply for these posts. We ask you to attach your curriculum vitae with your letter of application and we shall study them carefully.

Все студенты должны подготовить, «легенды» и принять участие в интервью. Примерные вопросы для интервью. Is a job of a manager (an accountant, a secretary, an economist) attractive for? Why? Why did you decide to change your work? Why do you apply to our company? What do you know about it? Do you know foreign languages? What is your experience? What was your salary? What is your hobby? Are you married? Have you any children? Are you ready for business trips abroad? What salary wouldyou like to have? What do you know about our firm? What are your main strengths? How do you relieve everyday tensions? Are you a leader, an entrepreneur by nature? Have you a driving license?

Кандидаты на вакантные должности тоже задают вопросы представителям компаний, например: What will be the major focus of efforts in the next few years? What responsibilities and obligations do you suggest during the first year? What about traveling: length, where? When do you want me to start?

После обсуждения результатов интервью следует их объявление и рефлексия.